Privacy Policy

13 Spokes Consulting Information

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.

Effective Date: September 2026

At 13 Spokes Consulting, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, submit inquiry forms, book reservations, communicate with our team, or interact with our marketing and advertising platforms. Please read this Privacy Policy carefully to understand how your information is handled.

Information We Collect

When you visit our website, submit a form, request information, or communicate with our team, we may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Communication preferences
  • IP address and browser/device information

We may also collect information when you:

  • Subscribe to newsletters or marketing communications
  • Participate in promotions or surveys
  • Contact customer support
  • Interact with advertisements or analytics tools

How We Use Your Information

We use collected information to:

  • Respond to inquiries and customer service requests
  • Improve website performance and user experience
  • Personalize content and marketing communications
  • Deliver promotional offers and marketing campaigns
  • Analyze website traffic and advertising performance
  • Protect against fraud, unauthorized activity, or misuse

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze traffic, and support marketing efforts.

Cookies may be used to:

  • Remember user preferences
  • Improve website functionality
  • Analyze website traffic and performance

Users may disable cookies through browser settings; however, some website features may not function properly.

Analytics & Advertising

We may use third-party analytics and advertising tools, including:

  • Google Analytics

These services may collect information about your interactions with our website and advertisements across devices and platforms.

You can learn more or manage ad preferences through:

Information Sharing

We do not sell your personal information.

We do not share information with third-parties

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Sensitive payment information is processed through secure third-party payment gateways and is not stored directly on our servers.

While we strive to protect your information, no method of online transmission or storage is completely secure.

Data Retention

We retain personal information only as long as needed for the purposes described in this policy. When information is no longer needed for those purposes, we delete it or de-identify it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access your information
  • Request corrections
  • Request deletion
  • Opt out of marketing communications
  • Withdraw consent where applicable

To make a privacy-related request, please contact us using the information below.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect and how we use it, the right to request deletion of your personal information, the right to request correction of inaccurate information, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information.

We do not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us by phone at (949) 667-0113. You may also designate an authorized agent to make a request on your behalf. We will verify your request and respond within the timeframes required by law.

Do Not Track Signals

Our website may not respond to browser “Do Not Track” signals due to varying industry standards and technology limitations.

Children’s Privacy

Our services and website are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.

Contact Us

13 Spokes Consulting

Phone: 949-667-0113